Frequently Asked
Questions.
Find quick answers about CashMan services, transportation, employment, ordering, account support, and more.
Can’t find the answer you need? Connect directly with a CashMan team member during regular business hours.
FRONT OFFICE / HIRING
What are delivery hours for the front office?
The front office is open for deliveries Monday–Friday from 9:00 AM to 5:00 PM.
The front office is closed on:
New Year's Day
Memorial Day
Independence Day
Labor Day
Thanksgiving
Christmas
What is the phone number to reach the front office, transportation dispatch, or the vault?
801-855-5274
How do I apply for employment with CashMan?
Send your resume to:
jobs@cmatm.com
What are the qualifications to work for CashMan?
Each department has specific qualifications, but all positions require:
Clean criminal history
Acceptable motor vehicle report
Acceptable credit report
Is CashMan a good company to work for?
If you want to enjoy your job while working hard, you'll love working at CashMan.
Does CashMan offer employee benefits?
We offer traditional and non-traditional benefits including:
401(k) and matching
Paid Time Off
Sick Leave
Health Insurance Assistance
Healthy Lifestyle Program
Flexible schedules
Positive work environment
Just to name a few...
SALES
What types of customers or businesses do you work with?
We work with businesses of all types, including:
Banks
Credit Unions
Government
Universities
Restaurants
Convenience Stores
Grocery Stores
Retail Businesses
If your business handles cash, we can help.
What is your coverage area?
CashMan serves:
Utah
Idaho
Western Wyoming
Are you insured?
Yes
Do you repair equipment?
Yes.
We repair:
ATMs
Smart Safes
Teller Cash Recyclers
Tube Systems
Currency Counters
Coin Equipment
How many years have you been in business?
Are you locally owned?
Yes.
CashMan is privately owned and headquartered in Utah.
What makes CashMan different from your competitors?
Exceptional customer service and competitive pricing.
When you call us, you'll speak with real people who are committed to solving your problems quickly.
How many years has CashMan Been in business?
CashMan has proudly served customers for over 25 years.
TRANSPORTATION
What forms of coin does CashMan accept?
We accept:
Bagged coin
Boxed coin (when applicable)
How do I order more bags?
Order additional bags using the CashMan bag order form.
Why does the driver always arrive at different times?
For security reasons, routes vary from week to week using dynamic routing.
Where do I submit my cash order?
Cash orders are submitted through your secure CashMan Central login.
How do I order more service order forms?
Email:
transport@cmatm.com
How do I bag coin?
Follow the CashMan Coin Selling Guidelines.
If you have questions, please contact us.
Where is my change order?
If your order appears on your delivery manifest, it will arrive on your scheduled delivery day.
If you believe something is missing, contact:
transport@cmatm.com
Can CashMan pick up coin?
Yes.
Do you provide receipt paper?
Yes.
Can I get an updated roster?
Yes.
Updated rosters are available through your secure CashMan Central login.
VAULT
Why doesn't my branch coin deposit match the CashMan ledger?
Every discrepancy is investigated.
If the error was ours, we'll correct it immediately.
If the discrepancy originated at the branch, we'll explain the findings and provide supporting documentation whenever available.
Is there a set schedule for service areas?
Service schedules are coordinated with our Transportation Department to best serve our customers.
Are emergency orders permitted with short notice?
Yes.
Emergency orders are accepted whenever possible.
How do I sell coin?
Refer to the CashMan Coin Selling Guidelines.
To request a copy, email:
vault@cmatm.com
How do I sell contaminated currency?
Follow Federal Reserve guidelines for contaminated currency.
For assistance, email:
vault@cmatm.com
Can I adjust a cash order after it has been placed?
Yes.
Email your requested changes to:
vault@cmatm.com
Where can I order straps, bags, or service order paper?
These supplies are available through the CashMan Online Store.